After more than a year in beta, Amazon opened their cashier-less grocery store to the public
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Amazon said Monday it will begin selling the cashierless checkout technology that powers its Go stores to other retailers.
The “Just Walk Out” technology enables shoppers to “take what they want and leave” without the need to stop and stand in a checkout line. Cameras and other sensors through the store monitor which items shoppers take with them and charge them automatically when they leave.
Amazon has already inked several deals with retailers interested in bringing the cashierless technology to their stores, Reuters reported. It’s unclear which companies plan to use the technology or how much Amazon is charging them to use it.
Representatives from Amazon didn’t immediately respond to a request for comment.
Amazon said it takes a few weeks for it to install the cashierless technology in retailers’ stores, depending on whether it’s being implemented in a new or existing store. For existing stores, Amazon said it will “work with retailer to install the technology while minimizing impact on current operations.”
Unlike at Amazon Go stores, where users scan the Go app on a turnstile when they enter, shoppers scan their credit card on the turnstile at a store with the Just Walk Out technology. If shoppers need a receipt, they can visit a kiosk at the store and enter their email address, Amazon said. A receipt will be automatically sent to their email address the next time they visit any store with the cashierless technology.
Amazon can tailor marketing and gain valuable insights into customer purchasing habits by tracking activity at its Go stores. However, Amazon said it won’t collect any other user data beyond a shopper’s email in order to send receipts. “Shoppers can think of this as similar to typical security camera footage,” Amazon added.
The move comes as Amazon continues to build out its network of 25 Go stores across the country. Last month, Amazon launched its first, full-size, cashierless supermarket, called Go Grocery, not far from its Seattle headquarters. CNBC previously reported Amazon is considering bringing the technology to airport shops and movie theaters.
Amazon said its Go stores will begin accepting cash last year after the company came under fire for discriminating against the unbanked. It’s unclear if the stores that license Amazon’s “Just Walk Out” technology will do the same, though some states, like New Jersey, have new laws banning stores that don’t accept cash.
Amazon has signaled the growing importance of its Go stores. In the company’s 2018 letter to shareholders, CEO Jeff Bezos said they are a prime example of Amazon’s effort to “delight” customers, calling checkout lines “the worst thing about physical retail.”
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